Your business deserves a partner as passionate as IAS

Carriers and adjusters deserve a trusted, consistent partner to help guide them through whatever lies ahead, and that's what we promise to deliver.

How IAS Can Help You

Services

We focus on the following core service offerings:

Expertise

We have years of experience to support every claim type for all of our service options:

Expertise

We have years of experience to support every claim type for all of our service options:

Services

Field Services

IAS offers national coverage for personal and commercial markets.  We specialize in daily, catastrophe, large/complex losses, flood and earthquake losses.  From damage documentation on small claims to complete adjustment of a total loss, our team has the expertise to deliver fast, accurate and cost-effective claim resolutions with empathy for the insured.

Desk Services

IAS offers nationwide desk services that reduce cost, improve consistency and decrease cycle times for the carrier while still delivering an outstanding experience for the insured. We specialize in contents, supplements and recoverable depreciation claims. For your benefit, our unique assignment model puts the most cost effective personnel on each adjustment.

Third Party Administration

IAS supports full claims department outsourcing on a national basis. We are licensed by all states that require licensure as a business entity and as a TPA.  We specialize in personal, commercial and liability claims for the Lloyd’s of London market as well as domestic insurance carriers.  IAS eliminates the need to purchase additional software licenses, invest in infrastructure / training, and manage additional field and desk adjusters. Across our portfolio our closing ratio is  99.7% and a claim cycle of  27 calendar days.

Staffing Services

IAS offers  adjusters and claim support personnel that can be deployed at client sites or our facilities and quickly trained on client’s processes and tools.  We only supply background checked, W-2 employee personnel. Our employees pay can be customized to client need.  IAS is responsible for maintaining proper employee classifications, adhering to Federal and State employment guidelines, including minimum wage standards, overtime compensation and other benefits of employees.

Areas of Expertise

Daily Claims

IAS offers residential and commercial property adjusting services nationally.  We have extensive experience at creating tailored experiences for the insured and carrier.  From damage documentation on small claims to complete adjustment of a total loss, our team has the expertise to deliver fast, accurate and cost-effective claim resolutions with empathy for the insured.

Catastrophe

IAS Services Group, LLC’s catastrophe division is located in our Irving, Texas office. We have a full-time Recruiting Manager who maintains our database of qualified resources that are continuously ready for deployment. We  limit our client relationships and catastrophe commitments to ensure we meet all of our clients’ expectations. During Hurricanes Harvey and Irma we had no material customer service issues or labor shortages.

Large Loss

IAS offers a full-service, large-loss specialty business unit with nationwide coverage. We provide expert claims adjusting for a wide range of property, casualty, and specialty insurance providers. With 25+ years of experience we’re known for our expertise in the management and handling of large, complex  claims with the utmost speed, technical ability and professionalism.

Commercial

IAS offers national coverage for all commercial claim types.  We specialize in commercial losses ranging from $25,000 to $50,000,000.   Our focus is on small to medium sized businesses,  and large multifamily and light industrial risks .  Our team of General Adjusters and Executive General Adjusters understand the special needs when guiding small business owners and public entities through the claims process, however large or small the claim.

Flood

IAS offers national coverage for  flood claims to include FEMA/NFIP, write your own (WYO), lender placed and private flood insurance policies.  Our flood examiners have at least ten years of flood claims experience and are backed by highly experienced flood examiners which ensure that our team has expert guidance throughout the claims handling process.  IAS has also developed a 3-day flood training course that provides hands on training relating to writing a flood estimate, ITV estimate, completion of required forms (i.e. Prelim Report, Final Report, POL’s, Narratives etc.), FEMA and NFS file order, SLA requirements and flood claim guidelines unique to each carrier.

Get Started with IAS Claim Service

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