Key Trends Driving the Evolution of the Carrier/IA Relationship

It’s been reported that the insurance industry has lost over $750 billion in market capitalization worldwide just over the past few years. As we’ve seen so often before in other industries, when major trends like this occur, big players in the industry are forced to shake things up and start planning new and improved approaches […]

Introducing our new COO: Kenny Defnall

Kenny joins the IAS team having spent the last 26+ years in the claims industry. In 1994 Kenny got his start as a Field Adjuster working for Pilot Catastrophe Services, and over the next 14 years served Pilot diligently in various leadership and field management roles.   From 2008 to 2014, Kenny was a Senior Claims […]