Our Mission

To continually deliver the best service experience to insurance carriers as their trusted partners by leading our valued team of independent adjusters and employees on an inspiring mission.

About Us

Founded in 1984, IAS Claim Services is one of the nation’s largest independent insurance adjusting firms known for our outstanding claim services, leading the industry in technology innovation and our unparalleled work culture. IAS Claim Services offers a variety of specialized business units that are organized to deliver the highest level of individualized claim services in the country.

IAS Claim Services provides nationwide general claim services as well as third-party administration that offers a team of qualified professionals with seamless integration. Our claims adjusting services include General Daily Property and Casualty, Large and Complex Loss, Catastrophe, Lender-Placed and REO Specialty Loss and Lloyd’s of London Third-Party Administration.

Headquartered in San Antonio, Texas, IAS is constantly expanding our teams in our San Antonio, Dallas, Los Angeles, and Baton Rouge offices, as well as at our many client partner sites. In addition, IAS engages over 5,000 of the industry’s most experienced and service-focused Independent Adjusters throughout the United States.

Our company is built on our people, culture and processes, and focused on being proactive and responsive to our clients. As a result, IAS is recognized by our clients for being their top vendor for time response, quality and external audit results.

Average Time in Process

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Closure

*Xacitmate dataset clients

Commitment to Core Values

At IAS, we believe that every individual aspires to be a valued member of a winning team on an inspiring mission. To achieve this outcome, we have deployed and continue to reinforce a set of core values that establish the foundation of who we are and how we engage to deliver great service experiences for all of our Carrier Partners.

We deliver excellence through proactive partnership with our Customers, while servicing Policyholders with empathy, urgency, and transparency

We are passionate about delivering great value to our Customers. We are continuously moving forward, innovating, and improving

We are honest, open, ethical, and fair. Our Customers and Teammates trust us to adhere to our word and to follow-through on commitments

We are results-focused and take personal ownership of doing things the right way. We lead by example and address issues as they occur

We collaborate as one team across Customers, Service Lines, Employees and Independent Adjusters. We win and succeed as “One IAS

We recognize and celebrate the contributions of our Employees and Independent Adjusters. We have fun and enjoy our work life to the fullest!

Why Choose IAS

for
whats
ahead

Diversity + Inclusion

IAS continues to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees, customers and partners. We believe diversity leads to great customer outcomes and innovation. We strive to create a work environment that reflect the communities we serve and where everyone feels empowered to bring their true, authentic selves to their work.

Community

IAS, as a responsible corporate citizen, believes in supporting the communities in which we operate through donation, volunteerism and community outreach.

Get Started with IAS Claim Services

Want to work with us as a carrier? Get in touch with a member of our team below.