Call us direct: 210-804-1300 ClaimCare: 800-288-4338
Search IAS Service Areas:


The answer to all your claim outsourcing needs

Property, casualty and liability mishaps are daily occurrences and we understand that a positive customer service experience is crucial for policyholders.

IAS Claim Services is known for our unsurpassed expertise, compassion and responsiveness to clients. Our General Claim Services team specializes in:

Current Client TPA Operations

We currently serve several Domestic insurers in addition to servicing the London Market.

Domestic Insurers
Total Claims Outsourcing
Our client dedicated units provide” cradle to grave” services from the first notice of loss, to claim payment – for property and casualty claims. Desk Adjusting
Our dedicated units assist our clients during peak claim periods or when internal staffing issues arise

  • Claim Intake Specialists are ready to handle your First Notice of Loss duties 24x7x365
  • We specialize in theft, lightning, vandalism, vehicle and condo assessment claims
  • Utilize our dedicated Contents Adjusting Unit
  • Our RCC Specialists evaluate and negotiate Replacement Cost Coverage payments

London Market

We are experienced in servicing the requirements necessary under binding authority programs.

  • Nationwide Loss adjusting
  • Management of Loss Funds
  • Direct and manage third party experts and litigated claims
  • Production of Bordereau (Lloyd’s Reporting Standards)

Reduce Claims Administration Costs

IAS eliminates the need to:

  • Purchase specialized claims administration software and licenses
  • Deploy additional infrastructure, such as call centers, servers and websites
  • Source and train qualified administrators
  • Identify and build a pool of experienced, trustworthy adjusters
  • Support users

Managing Performance

  • Assistance in establishing Best Practices
  • Measuring your Service Level Objectives for continuous process improvement
  • Customized reporting