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"We are the most passionate, advanced and innovative full service claims provider that delivers the highest quality service in the fastest times at unchallenged value"
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Highly responsive nationwide daily claims adjustment; policyholder care and follow-through.
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Why? For consistent, highly responsive nationwide claims adjustment. Unmatched policyholder care and follow-through. And instant visibility into the entire claims process. We set the new standard for customer care.
Tuesday, Februrary 22nd, 2010 (CLAIMS MANAGEMENT) -- Technology continues to profoundly transform the insurance industry, and its use improves operations and lowers costs. However, the combination of an aging workforce and difficulty attracting, recruiting, and training adjusters makes it hard to keep talented people ready to meet the needs of both policyholders and insurance companies.
most seasoned claims professionals came up in the age of paper files, clipboards, calculators, Polaroids and tennis balls on a string. The tech evolution in the industry is forcing them to learn the use of laser measurement, laptops, smartphones, GPS and online dashboards—often on the fly. For some adjusters, the tech learning curve has been overwhelming, and they have opted instead for retirement. Others have begun teaching themselves or learning from the next generation of adjusters.
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USAA Adjuster Certification |
